• All Biomarker Assay and Biospecimen processing services can be requested through iLabs. Biomarker Core Services Request (or button that says “Request Biomarker Services”)
• Internal Investigators must use their Brown credentials to login to iLabs. External users should register for an account directly through the iLabs system. 
• Help & Support

The quickest way to get assistance with any questions or issues is by reaching out to the iLab Support Team through one of the following channels:

• SUPPORT TICKET: Click the Help link at the top right corner while logged into iLab to submit a Support Ticket or go directly to the support portal.
• EMAIL: Send an email to the iLab Support Team at ilab-support@agilent.com
• LIVE CHAT:  A support representative is available for live chat via the support portal.

PHONE SUPPORT:  Available 24 hrs a day. Click here for more info.